Privacy Policy
Last updated: 26th September 2025
Magical Moments ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.magicalmoments.party and when you use our services.
1. Information we collect
- Contact details: name, email address, phone number provided when you submit a booking or enquiry.
- Event details: event time and date, venue address, and party theme.
- Communications: messages and correspondence between you and Magical Moments.
- Technical data: IP address, browser type, and basic analytics collected via cookies or analytics tools.
2. How we use your information
- To respond to and manage booking enquiries.
- To confirm and provide entertainment services at events.
- To send administrative messages (booking confirmations, changes, invoices).
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3. Lawful basis for processing
- Contract: processing necessary to perform a contract (e.g. booking and providing services).
- Consent: where you have given consent (for marketing communications).
- Legal obligation or legitimate interests: where required to comply with the law or to pursue our legitimate business interests.
4. Sharing your information
- Payment processors (if you pay online).
- IT and email service providers who help operate our website and communications.
- Legal or regulatory authorities if required by law.
5. Cookies & analytics
We use cookies and analytics tools to understand website usage and improve our service. You can disable cookies using your browser settings, but some site features may not work correctly.
6. Data retention
We keep personal information only as long as necessary to provide services, comply with legal obligations, and for legitimate business purposes. Specific retention periods depend on the type of data and legal requirements.
7. Your rights
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict certain processing.
- Withdraw consent for marketing at any time.
8. Security
We take reasonable measures to protect your personal data. However no online service can be guaranteed 100% secure.
9. Contact
If you have any questions about this Privacy Policy, contact us at: [email protected]